Shipping and Returns

Fast and safe delivery


The shipping process (from the moment you place your order and the moment you receive your purchase) is 3-5 business days (excluding saturday and sunday).

We ship all our products from France using UPS (most of the time).

We always provide a tracking number so you always know where your kigurumi is and when you are going to get it.


You’re not satisfied with your purchase ? It’s not a problem, you can send back your kigurumi within 14 business days from the moment you receive it.

We proceed to full refund and you can ask for a exchange.

Any further questions ?

Ask us using the contact form, we will reply very soon.


We ship our products to 26 countries in Europe :

  • Austria
  • Belgium
  • Bulgaria
  • Cyprus
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Ireland
  • Italy
  • Latvia
  • Lithuania
  • Luxembourg
  • Malta
  • Netherlands
  • Poland
  • Portugal
  • Romania
  • United Kingdom
  • Czech Republic
  • Slovakia
  • Slovenia
  • Sweden